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Help us build what you need

We want to hear about your experience with LiveRecover and the biggest challenges you're facing as a DTC brand. It takes about 3 minutes.

As a thank you, we'll send you the DTC Challenges Report 2026 with anonymized benchmarks from brands across our network.

About you
What brand are you with?
Please fill in your brand name and email.
Your LiveRecover experience
How would you rate your overall experience?
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Select a rating
What's the one thing you wish worked differently?
Please select a rating and share what you'd change.
Your wishlist
If we could build 3 things for you, what would they be?
Pick up to 3
Control when messages go out (not just 30 min)
More discount options (BOGO, collection exclusions)
Flexible A/B testing (custom split %)
Preview and test messages before they go live
Better reporting and analytics in the dashboard
Churn prevention and win-back flows
Email recovery and post-purchase emails
Klaviyo, Attentive, and Postscript data in one place
Social media and community engagement tools
Slack alerts for escalations (not just email)
Please pick at least 1 option.
Recommend
How likely are you to recommend LiveRecover to another brand?
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Not likely Extremely likely
Please select a score.
Your DTC challenges
What are your biggest challenges heading into H2 2026?
Pick your top 3 in order of priority
Paid acquisition costs keep climbing
Getting first-time buyers to come back
Subscribers cancelling too early
Still leaving too much abandoned cart revenue on the table
No good post-purchase engagement strategy
Can't tell what's actually driving revenue
Too many tools, none of them talk to each other
Protecting margins while still growing
Please pick at least 1 challenge.
Almost done
A few final quick ones
What's the most frustrating part of your current tech stack?
If we built something to solve your #1 challenge, how would you want to be involved?
Just tell me when it's ready
Let me beta test it early
I'd co-design it with your team
I'd want to see a case study first
Anything else we should know?
Please select how you'd want to be involved.

You're awesome.

Thanks for taking the time. We'll send you the DTC Challenges Report 2026 with anonymized benchmarks from brands across our network once results are in.